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3.0              ORGANIZATION AND RESPONSIBILITIES

 

      Every organization must identify a single individual who is ultimately responsible for the quality of the generated data.  However, all individuals in the organization are responsible for assuring the accountability and reliability of the data.  The following discussions assign certain tasks to various levels of responsibility.  DER recognizes that the organization structure within a company may vary.  With the exception of the QA Officer, the duties specified below may differ from suggested job titles and may be assigned to more than one person.  However, DER expects that all tasks outlined below are performed by an individual or individuals within the organization. 

 

3.1              QUALITY ASSURANCE OFFICER

      The role of the Quality Assurance Officer (QAO) is one of oversight.  Although the QAO usually coordinates and oversees data quality and corrective actions, the QAO must have the ability and authority to recommend and implement immediate

corrective measures, without going through chains of command.  Therefore, the organizational and functional position cannot be placed in direct lines of authority.

 

      The Quality Assurance Officer must be able to objectively evaluate data and perform audits without outside influences.  The responsibilities of the QAO may be divided among several individuals (i.e. corporate QAO, regional QA managers, etc.) and the designated QA Officer may be assigned other duties (project management, analytical work, etc.).  However, these other responsibilities cannot bias the performance of these tasks:

 

      1.   Reviews quality control data to determine if test data is acceptable.

      2.   Updates or supervises update of all quality control markers:  accuracy, precision and method detection limits.

      3.      Periodically performs systems audits to assure compliance with all quality assurance plans.

      4.      Oversees administration of performance audits.

      5.      Coordinates preparation of quality assurance reports to management, clients and regulatory agencies.

      6.      Coordinates and oversees preparation of quality assurance plans.

      7.   Reviews new or proposed protocols to determine appropriate use.  Also reviews associated method validation information.

      8.      Reviews, in writing, initiated corrective actions to assure effectiveness.  Recommends additional measures if necessary.

 

3.2              TECHNICIAN or ANALYST LEVEL

 

3.2.1     Sample Collection

      1.      Performs field measurement tests according to specified methodology.

      2.   Collects samples using approved techniques and appropriate equipment.

      3.   Assures that sample containers are properly and accurately labeled.

      4.   Assures that appropriate preservatives are added and that appropriate sample containers are used to collect required fractions.

      5.   Legibly documents all activities in field logs or field data sheets.

      6.   Assures that all identifying information is accurately recorded.

      7.      Identifies and/or documents potential quality control problems (ex. unacceptable calibrations, environmental conditions, etc.)

      8.      Maintains equipment in working condition, and documents all preventative maintenance and repairs.


3.2.2     Sample Analyses

      1.      Performs required analyses according to test methods specified by rule, permit or Quality Assurance Project Plans.

      2.   Assures that all analytical equipment has been properly calibrated before beginning tests.

      3.   Assures that all identifying information (including sample ID numbers) have been accurately transcribed into records or computer data bases.

      4.   Assures that all calculations are correct.

      5.   Assures that appropriate confirmatory tests or procedures have been completed.

      6.      Identifies, documents and begins corrective actions on any quality control problem which relates to the analytical test.

      7.      Maintains equipment in working condition, and documents all preventative maintenance and repairs.

 

3.3              SUPERVISORS and/or SUBSECTION/SECTION MANAGEMENT

      1.   Assures that all activities (either sampling or analysis) are performed according to methods and protocols specified in the QA Plan.

      2.   Reviews all analytical data by:

      a.      Checking documentation for completeness and proper sample identification.

      b.      Checking raw data for calculation, interpretation or clerical errors

      c.      Assuring that produced quality control data is acceptable

      3.      Coordinates analytical work or field activities to assure that completion of all tasks within established time frames.

      4.      Oversees preventative maintenance activities.

      5.      Evaluate and implement changes in methodology and quality control measures.

      6.      Identifies quality control problems and takes measures to correct or eliminate the problem source.

      7.      Assumes the responsibility for validating all data and assuring that final reports are accurate before final review by management.

 

3.4              PROJECT MANAGEMENT

      1.   Acts as a liaison between the client and the organization.

      2.      Oversees and coordinates project activities including workplans, quality assurance project plans and scheduling.

      3.   Reviews project data prior to final report to assure that all data (field and laboratory) are acceptable and within specified project objectives.

 

3.5              MANAGEMENT

      1.      Responsible for overall operation of the organization including fiscal resources and personnel.